8.8 Safe to install
Seamless Travel Companion for Hotel Guests

Guestfriend transforms the hotel experience with its user-friendly digital guidebook, offering personalized recommendations and local insights right at your fingertips.
Arrive well-prepared with the Guestfriend app, your comprehensive tool for familiarizing yourself with your holiday destination. Explore detailed information about various types of accommodations, including hotels, guest houses, apartments, and campsites. This digital travel guide offers a plethora of suggestions for day trips and activities suitable for all weather conditions in your chosen region.
The Digital Guest Directory for your accommodation is a valuable resource that includes essential details for your arrival and departure, an A-Z guide for guests, WiFi access information, menus, recommendations, and more. You can conveniently book services provided by your host directly through your smartphone or tablet, ranging from spa treatments to room service and bike rentals.
Utilize the chat and push messages feature to communicate directly with your host anytime using the Digital Guest Directory. You can also provide feedback on your stay from wherever you are located. Receive timely updates about your hotel via push messages before, during, and after your visit.
Access over 300 free travel guides through Guestfriend covering various regions in Germany, Austria, Italy, France, Scotland, the Netherlands. Discover recommended destinations and attractions, stay informed about the latest weather forecasts, explore routes and tours, and uncover other travel highlights.
Embark on your journey by downloading the app today to browse through tips and recommendations tailored to your destination!
- Germany: Includes regions such as Baden-Württemberg, Bavaria, North Rhine-Westphalia, among others.
- Austria: Features holiday regions like Lake Achensee, Innsbruck, Salzburg, Vienna.
- Switzerland: Covers areas such as Davos Klosters, Lake Zurich region, Zürich, and more.
- Netherlands: Explore Dutch regions like Groningen and Utrecht.
- Italy - South Tyrol: Discover places like Alta Badia and Bolzano in this region.
- Scotland: Guides available for areas like Aberdeen City & Shire and Edinburgh & the Lothians.
- Other Destinations: Guides also provided for Liechtenstein (Vaduz), France (Alsace-Lorraine), England (London), and Luxembourg (Luxembourg City).
Overview
Guestfriend: Hotel, Guidebook is a Freeware software in the category Education developed by Gastfreund GmbH.
The latest version of Guestfriend: Hotel, Guidebook is 8.8, released on 07/06/2024. It was initially added to our database on 03/17/2024.
Guestfriend: Hotel, Guidebook runs on the following operating systems: Android/iOS.
Users of Guestfriend: Hotel, Guidebook gave it a rating of 5 out of 5 stars.
Pros
- User-friendly interface for easy navigation
- Allows hotels to create personalized guest experiences
- Provides city and local area information
- Offers digital guidebooks to reduce paper waste
- Supports multilingual content for international guests
- Enhances communication between guests and hotel staff
- Can help hotels increase guest satisfaction and retention
Cons
- Limited offline functionality may hinder access without internet
- Some users may find the app's features overwhelming
- Dependence on smartphones can exclude some guests
- Updates and maintenance require ongoing effort from the hotel
- Not all hotels may adopt or fully utilize the platform
FAQ
What is Guestfriend?
Guestfriend is a digital guidebook created by Gastfreund GmbH that provides hotel guests with all the necessary information and services related to their stay.
How can I access Guestfriend?
Guests can access Guestfriend via a web app or by downloading the mobile app on their smartphones.
What features does Guestfriend offer?
Guestfriend offers features such as room service ordering, local attractions information, hotel amenities details, and communication with hotel staff.
Is there a cost to use Guestfriend?
No, Guestfriend is provided free of charge to guests staying at participating hotels.
Can I use Guestfriend without an internet connection?
Some features may require an internet connection, but parts of the app may work offline once downloaded.
Is my personal information safe when using Guestfriend?
Yes, Guestfriend takes data protection seriously and follows strict security measures to safeguard personal information.
Can I give feedback through the Guestfriend app?
Yes, guests can provide feedback and reviews about their stay and services directly through the app.
Is Guestfriend available in multiple languages?
Yes, Guestfriend is available in several languages to accommodate international guests.
How frequently is the information in Guestfriend updated?
The information in Guestfriend is updated regularly to ensure that guests have the most current details about services and attractions.
What should I do if I encounter issues with the App?
If you encounter any issues, you can contact the hotel staff or reach out to Gastfreund's customer support through the app for assistance.

Pete Milner
I'm Pete, a software reviewer at UpdateStar with a passion for the ever-evolving world of technology. My background in engineering gives me a unique insight into the intricacies of software, allowing me to provide in-depth, knowledgeable reviews and analyses. Whether it's the newest software releases, tech innovations, or the latest trends, I'm here to break it all down for you. I work from UpdateStar’s Berlin main office.
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